How to reach us


You can reach us Mondays to Fridays from 8 a.m. to 6 p.m. free of charge at:

0800 990 60 90


You can use our form to send us your query, which we will process as soon as possible.

To the form

How to reach us

Do you have questions or would you like a consultation? You can contact us at any time via our contact form and we will process your request as soon as possible.

To the form

About M-net

ince 1996, M-net has been supplying large parts of Bavaria, the greater Ulm area and the Hessian district of Main-Kinzig with reliable communications technology, offering everything from a single source: from pioneering high-speed Internet, telephone and mobile telephony to complex networking solutions as well as a wide range of national and international radio and TV/HDTV services. As a pioneer in the expansion of fiber optics, M-net is investing over 100 million euros in its own fiber-optic broadband network.

Translating the M-net website

Here you will find the most important browser instructions on how to automatically translate the texts of a website

  1. Open Chrome on your computer.
  2. Go to a website that is in a foreign language.
  3. Click on "Translate" at the top of the page.
  4. The webpage will be translated in chrome once.

It doesn't work? Try to refresh the webpage. If that doesn't work and the page is still not translated, then click the right mouse button anywhere on the page. Then select "Translate into [Language]".

  1. Install the Firefox-Add-on "ImTranslator".
  2. To do this, simply click the website's button "Add to Firefox".
  3. Open a website that you would like translated into your language.
  4. Click the right mouse button somewhere on the webpage.
  5. Choose "ImTranslator" from the context menu: Translator, Dictionary, TTS > "Translate this page into [Language]".
  6. Google Translator now opens a new tab with the translated webpage.

Safari does not support website translation without additional plug-ins. Please use a different browser for this purpose.

  1. The browser automatically detects the language of the page and indicates in the menu that you can translate the page.
  2. Choose the language that you want to translate the page to from the list.
  3. Click "Translate" to translate the page. (To always automatically translate from the source language, select the check box.)
  4. On the address bar, you will briefly see the status showing that the page has been translated.

If you select the "translate" icon in the address bar, then the menu that appears also shows the status.

Our products

Internet & telephone

Our flat rates with up to 1000 Mbit/s download speed

  • Real surf flat rate
    Guaranteed browsing at your booked speed without any restrictions
  • Exclusive advantages with the best tariffs
    Flexible offers including FRITZ!Box Wi-Fi router at a special online price
  • Unlimited telephone use
    Includes telephone flat rate for the German landline network and M-net mobile network
Learn more


Television: Whatever, whenever and however you like

  • More than 100 channels - many in HD
  • Use apps as well as media and video libraries
  • Time shifting with recording function
Learn more

Security Package

Comprehensive protection for up to 15 devices

  • Protection of online identity and data
  • Worry-free browsing on all devices (PC, Mac, Android and iOS)
  • Including password manager
Learn more

Mobile communications

High-speed browsing on the move thanks to LTE

  • All-net flat rate for the entire German mobile and landline network
  • € 10 credit note for successful number portability
  • No provision fee
Learn more

Business telephony

The right voice-over IP for your business requirements


Rely on a virtual telephone system from the M-net cloud

The maintenance-free IP communication solution for modern business telephony.

Learn more

SIP trunk

Get your VoIP-enabled telephone system ready for the future

The customized voice-over IP solution with its own telephone system on the premises and secure audio connection.

Learn more

Premium IP

Use the complete package of telephony + Internet incl. flat rates

The practical voice-over IP solution for the self-employed as well as small and medium-sized businesses.

Learn more

Business Internet

Solutions for highest requirements

Fiber-optic SDSL

Your broadband Internet connection for large data volumes

The professional Internet solution for high-speed downloads and uploads for medium-sized companies.

Learn more

Direct Access

Your high-availability, fixed Internet connection

The dedicated line with the extra bandwidth, security and flexibility for medium and large businesses.

Learn more

DDoS-protection solution

The reliable protection solution for your data traffic

The anti-DDoS program for companies with direct access and housing solutions.

Learn more


For the security of your data and the networking of your company location


The simple, reliable solution for high-performance networking of two local company networks.

Learn more


The cost-effective, complete solution for highly efficient networking of all locations within a virtual network.

Learn more


The exclusive solution for the permanent networking of several local area networks (LANs) into a common Ethernet WAN (Wide Area Network).

Learn more

Data center

The alternative to in-house servers that is failsafe and provides secure access, located at seven sites in Bavaria with the highest security for your data.

Learn more

Availability check

Check which bundles and broadbands are available at your location, by simply inserting your address.

Postal code and city

Enter your postal code and place of residence.

Street name

Add the name of your street.

House number

Then insert your house number.

Starting the check

Click the button in order to start the query.

Registered customer

Use this link if you are already a customer.

Note that the Availability Check is not translated on other M-net pages. To translate a page, follow these instructions.

Do you have a service question?


You can reach us Mondays to Fridays from 8 a.m. to 6 p.m. free of charge at:

0800 990 60 90

Do you have a service question?

Use our contact form now. We will process your request as soon as possible.

Or use our contact form now. We will take care of your query as soon as possible.

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